Shot Support
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Recent activity by Shot Support-
The pars are wrong on my course, what should I do?
If a set of pre-populated tees are incorrect then contact support@shotscope.com with the course name, the colour of the tees and what changes need to be made.
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How do I delete a club from my account?
Follow the steps below to delete a club from your account:Step-by-Step Instructions: Log in to your accountGo to the Dashboard and log in with your credentials. Navigate to the 'My Bag' screenCli...
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How to open saved strategies on the web dashboard MyStrategy feature
To open a saved strategy on the web dashboard follow the instructions below:Click on the 'MyStrategy' tab at the top of the screen.Click on the name of the name of the course you wish to view.
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How to add or view a note on the mobile app MyStrategy feature
To add or view a note on MyStrategy follow the instructions below: Tap on the document button at the bottom right of the screen.To add a new note tap on the 'Type a note' button at the bottom of th...
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How do I add a penalty shot on the dashboard editing feature?
Accurately recording penalty strokes in Shot Scope is essential for maintaining precise performance statistics. Whether you're using the mobile app or the web dashboard, here's how to add penalty s...
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How do I change the email address for my account?
Please note that you cannot update your email address through the mobile apps. To change your email address, follow the steps below: Log into Your DashboardGo to the Shot Scope Dashboard and log i...
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How to delete a strategy on the web dashboard MyStrategy feature
To delete a strategy on the web dashboard please follow the instructions below: Click on the 'MyStrategy' button at the top of the screen. Click on the 'Edit' button. Click on the minus button next...
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How to save a strategy on the mobile app MyStrategy feature
To save a strategy on the mobile app please follow the instructions below:Tap on the floppy disk button at the bottom right of the screen.To then exit the strategy tap the 'X' at the top left of th...
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Why are the club distances on My Strategy different to the distances on my Club Performance page?
The club distances shown in My Strategy and the Club Performance page may differ slightly, and that’s because each feature pulls data differently:My Strategy Distances Uses the P-Avg (Performance A...
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How do I add in a lost ball on the dashboard editing feature?
Accurately recording lost balls in Shot Scope is essential for maintaining precise performance statistics. Whether you're using the mobile app or the web dashboard, here's how to mark a shot as a l...