Shot Support
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Recent activity by Shot Support-
How do I remove a club from a tag slot in the mobile My Bag feature?
You may want to remove a club from its current tag slot if, for example, you’ve lost the tag originally assigned to it. For instance, if you’ve misplaced your Driver’s ‘D’ tag and replaced it with ...
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How do I assign a club to a tag slot in the mobile My Bag feature?
You may need to assign a club to a tag slot if you’ve created a club in your My Bag but haven’t yet used it, or if you’ve replaced a tag and want to reassign a club. Assigning a club to a tag allow...
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How do I create a club in the mobile My Bag feature?
Creating a club in the My Bag section allows you to personalise your setup and ensure your Shot Scope system accurately tracks performance. You can do this from both the mobile app and the web dash...
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How do I access the My Bag feature on the mobile app?
To access your My Bag screen on your mobile and tablet devices please follow the below:iOS device1) Log into your Shot Scope app.2) Then tap on the 'More' button bottom right.3) From the options th...
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Why are some clubs different colours?
When viewing your clubs in the Shot Scope mobile app or dashboard, you may notice that some clubs appear in different colours—such as yellow. This is intentional and designed to help you easily dis...
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Why do I have default clubs in My Bag?
If you play and upload a round before setting up your clubs in the My Bag section, Shot Scope will automatically create placeholder (default) clubs based on the tags used during that round.For exam...
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What should I do if my club make or model isn’t available for selection in the My Bag feature?
The Shot Scope team works continuously to keep the club database up to date. However, if your club make or model isn’t listed when creating a club in the My Bag feature, you can request for it to b...
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Where can I find the My Bag feature?
The My Bag feature is available on both the Shot Scope web dashboard and mobile apps (iOS and Android). Follow the steps below to access it on your preferred platform:On the Web Dashboard Log in t...
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What is the purpose of the My Bag feature?
The My Bag feature on the Shot Scope dashboard and mobile app allows you to build a personalized database of every golf club you use—no matter how many. Whether you're testing multiple drivers, rot...
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I’ve forgotten my password for my account, how do I reset it?
If you have forgotten your password you can use our 'Forgotten Password' function on dashboard or our 'Cannot Sign In' function on mobile.Mobile - iOS and Android To obtain a password reset email t...