Shot Support
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Recent activity by Shot Support-
How do you set up the 16 tags?
How to Set Up Your Shot Scope TagsYour Shot Scope device comes with 16 tracking tags designed to automatically record your shots. Properly setting up your tags ensures accurate performance tracking...
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How do you download the mobile app?
Getting started with Shot Scope is quick and easy — just follow the steps below to download the mobile app to your smartphone or tablet.Download InstructionsFor iOS Devices (iPhone/iPad): Open the ...
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Will my device work on winter greens and tees?
Due to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We map courses using satellite imagery, and unfortunately, th...
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Can you reset the device if the screen freezes?
In the event that the screen freezes or the screen is unresponsive you can reset the watch by following the below: 1) Turn the watch on by pressing the top left button. 2) Hold down the top left bu...
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How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
1) Once you have pressed your PinCollect number on the hole you are finishing on press themiddle left button (menu) four times. 2) You will have cycled through all the menu options and finished on ...
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How do I reset my account and have a fresh start for my stats?
Starting Fresh with Your StatsEach year, the system automatically provides a fresh start to a certain extent. Your statistics are shown based only on the year selected in the filter — not as a comb...
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How do I reset the watch back to factory settings?
The devices do not have a factory reset as such. If you are looking to sell your watch or give it to someone you know then as long as you have synced your round data then you are all set to pass it...
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How do I enable Bluetooth on my watch?
The following article explains how to enable Bluetooth on the V2 watch. To enable Bluetooth on V2 please do the following: 1) Switch watch on by pressing the top left button. 2) Unlock the watch ...
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How do I delete a course off the watch?
The following article explains how to delete a course off a V2 watch. Courses cannot be deleted from any other device. It is not necessary to delete a course from the V2 watch as the watch has suff...
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How do I change my home course in my settings?
You can update your home course at any time using either the Shot Scope mobile app or the web dashboard. Here’s how:On the Mobile App: Open the Shot Scope app and log in. Tap the “More” tab at t...