Shot Support
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Recent activity by Shot Support-
How should I take care of my Shot Scope device?
To ensure the longevity and optimal performance of your Shot Scope device, please follow these care and maintenance tips: Cleaning: Use a damp cloth or paper towel to gently clean your device. A...
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How do you update the firmware on a device?
The following article will explain how to update the firmware on your watch through the mobile apps and desktop app. Firmware is the programming which is written into your device. Updates are often...
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How do you update the time on the device?
Connect the V2 to either your mobile app or desktop app. After a connection is made, disconnect your watch from the app, go outside away from tall trees and buildings and start a round on your watc...
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What is Manual Putt mode and how do I change from Automatic putting to Manual Putting?
1) On your watch home screen, press the bottom left button to access the settings screen. 2) Press the bottom right button to scroll down until "Putting" is in the middle of the screen. Press the t...
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What do all the buttons do on my devices home screen?
The home screen of the Shot Scope V2 looks like the below: Top left button– Pressing the top left button will power down your watch. You will be asked to confirm the power down. Bottom left button...
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How do you change the units of measurement from yards to meters on a Shot Scope device?
The following article will explain how to change the units of measurement on your device. You will need to do this separately for your dashboard stats and separately for your mobile stats. 1) From ...
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How do you change the watch settings from right handed to left handed?
The following article will explain how to change your watch settings from right handed to left handed on our mobile apps and desktop app. The watch is set to right hand by default. Mobile - iOS T...
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What does the 'Tags' option do in the Settings menu?
Tags and Tag Read (V2) are diagnostic tools we have added to our Settings menu to test whether a tag is being detected within the required range of the watch. The watch should be able to detect tag...
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How should you wear the watch when playing?
How to Wear the Shot Scope Watch While PlayingTo ensure accurate shot tracking, it’s important to wear your Shot Scope watch correctly. Here's how to get the best performance from your device:Which...
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How do you charge the device?
Your V2 can be charged from any USB port or USB compliant wall charger. Please use the micro-USB cable provided as this is specific to the design of the watch. The watch screen will show that the d...