Shot Support
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Recent activity by Shot Support-
Why won't my watch connect with the desktop app?
If you can't get the watch to connect to the desktop app, please try the following: 1) Try another USB cable. The cable must be able to transfer data so cables used for cameras/phones etc are suita...
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My device will not finish its sync/update (wheel keeps spinning/bar won't complete), what should I do?
Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remove the device from your phone or tablet’s Bluetooth settings:Go to Settings > Bluetooth, find your Shot Scope devi...
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My device is stuck on the 'connect' screen, what should I do?
Could you please try the following steps below to resolve the issue:*Disconnect the device*Switch the device off*Manually log out the app (closing the app doesn't log you out)*Close the app *Open t...
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My firmware won't update, what should I do?
If you’re experiencing issues with your Shot Scope device, please follow the steps below to resolve the problem:Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remo...
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What is course mapping?
Course mapping is a crucial feature that helps ensure accurate distance measurements and provides a seamless experience while using your Shot Scope device. But what exactly does course mapping enta...
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Why doesn't the social sharing feature work for me?
If you wish to share a photo from the app you will need to allow the Shot Scope app in your phone's setting access to the camera and photo options. To do this please follow the steps below:1. Open ...
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How to share selected stats, holes and scorecards to social media
Shot Scope makes it easy to share your best moments, achievements, and stats directly to social media. Whether it’s a hole-in-one, a personal best, or a memorable photo, follow these steps to showc...
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How do I upload a round from a Shot Scope device into my account using the mobile app?
The following article will explain how to upload a completed round to your mobile app via Bluetooth. To upload a round please follow the instructions below: 1) Turn Bluetooth on in your mobile or...
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How do I connect a Shot Scope device to a mobile device via Bluetooth?
The following article will explain how to connect your mobile device to your watch using Bluetooth. To connect your watch to your mobile device please follow the instructions below: 1) Turn Bluet...
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How do I upload a round from the watch into my account using the desktop app?
The following article will explain how to upload a round from your watch to your account via the desktop app. To upload a round please follow the instructions below: 1) Open the Shot Scope app on...