Common issues
- My putter tag won't fit in my counterbalance putter grip, what should I do?
- Why does one of my clubs not show up on the 'Clubs' page?
- Why does my tee shot always move to a different tee?
- The GPS on my device didn't work, what should I do?
- My device shows the 'no courses within 1km' message when I try play at my course, what should I do?
- Why are my putts being missed or show as 2 feet every hole?
- Why on my hole overview, am I seeing tee shots with a club (a driver for example) when I used another club?
- My desktop app says it has an unidentified developer, what should I do?
- I can't connect my device to my app via Bluetooth?
- Why won't my watch connect with the desktop app?
- My device will not finish its sync/update (wheel keeps spinning/bar won't complete), what should I do?
- My device is stuck on the 'connect' screen, what should I do?
- My firmware won't update, what should I do?